What currency are your prices in?
The prices are in USD (US dollars).
Why am I not getting your emails/payment instructions?
Sometimes our emails will go to your SPAM/JUNK folder. If they do, please put our email address on your "safe list". If you don't hear from us in 12 hours, email us at sales@anabolicmusclegearsteroids.com
Where do you ship?
World wide. There are no exceptions. We do ship to US, EU,ASIA, We're a proudly United States business, serving the bodybuilding community only.
Where do you ship from?
We ship from USA. No customs involved, no hassle, no risks. We do not have any international warehouses and all of the products leave USA once you place your order.
How do you accept payment?
-ZELLE
-APPLE PAY
-CHIME
-CASHAPP-
-E-TRANSFER
-REVOLUTE
For instructions on how to use BTC as a payment method, please contact us
Do you ship to PO boxes?
Yes, you can set a PO box as the address. In case we have any questions regarding the delivery location, we will contact you. It's not uncommon, however, so you can set a PO box as your pick-up point freely.
Do you provide a tracking number?
Yes. Once your order ships, you will get an email with a tracking number. You can check your order shipping status.
Why is my tracking number not showing online?
It might be not registered in the system yet. The tracking number appears online 3-5 hours after the package was dropped off. Give it 5-6 hours or so just in case, and if you still do not see it, please contact us. Please specify that you have waited for the recommended amount of time so we can prioritize your request and make sure everything is OK ASAP.
By mistake I gave you a wrong mailing address. What happens now?
If you provided us with a wrong or incomplete mailing address, we will not be able to retrieve your package. Simple as that. Please double-check your mailing address before ordering. We can not be responsible for your mistakes. If the package is sent back to sender, we can consider it lost.
Is signature required on delivery?
No, by default — your signature is not requited. Unless you request it specifically (which is an option), there's no need to sign anything. Just get your package, make sure everything is as ordered, and enjoy your next cycle with top-quality gear.
What is your Turnaround time?
Orders ship within 1-2 business days after clearing payment. Please note: we don't ship on weekends. In case of dragging and delays, statistically — it's most likely related to payment processing or the weekend. On business days you will receive your track number as soon as we can process it.
Do You Have Labtests For Your Products?
Yes, please check the Lab Tests page for the latest Janoshik Lab reports. Note that currently, most of our listed products are lab tested by independent laboratories. Pay attention to the green "Lab Tested" icon on the product in our store: it means yiou can check the results for this product's independent quality control.
Can I pick up my order?
Absolutely not, Muscle Gear is a strictly online store. There is no way to get in touch in person, pick up your order from the office or from a warehouse. We make sure you get a quick delivery from the start, anywhere in USA, so there is no need to have a brick-and-mortar location.
Is there a discount on bulk orders?
Of course. We can always work out a good deal for you. Get in touch and make it clear that you are interested in a bulk order from the start.
Can you get product X? I don't see it on your web site.
If it's not listed, we don't carry it. We do not carry a lot of products because our current line-up is selected & maintained manually. We do not work with new suppliers as soon as someone appears on the stage, and we do not believe in trendy supplement formulations.
Can I ask you for cycle advice?
Absolutely! We're here to help you reach your fitness goals. Ask our professional consultant via live chat or email. Please note that we, as a 10-year+ business and a leader in the anabolic steroids market in USA, have our share of malicious actors that may try to resemble Muscle Gear. We never DM people first (unless it's an email with your track number).
Are Your Products Safe?
We have an impeccable reputation built upon over a decade of hard work and we wouldn't jeopardize it for anything. We won't give any second chances to none of the manufacturers with bad reputation. You can check Janoshik Lab independent test results for almost every product.
I have an issue to take up with you. What should I do?
More questions?
Email us via the CONTACT US page or directly at sales@anabolicmusclegearsteroids.com